Keep your store
running.
Everything you need to handle the day-to-day — machine breakdowns, staffing issues, store cleanliness, customer problems. From someone who deals with all of it, right now.
Equipment & Repairs
Washers, dryers, coin mechanisms, water systems. Diagnosis and fixes without the expensive service call.
Store Cleanliness
Routines, checklists, and standards that keep your store looking professional every single day.
Pricing & Revenue
When to raise prices, how to structure your vend prices, and what actually drives revenue per turn.
Wash-Dry-Fold
Building a WDF operation from scratch or improving what you have. SOPs, pricing, staffing, scaling.
Staffing & Employees
Hiring, training, managing, and letting people go. What works and what creates headaches.
Systems & SOPs
How to document your operation so the store runs consistently whether you’re there or not.
Document everything
If it happens more than once, write it down. SOPs for opening, closing, cleaning, refunds, and machine issues mean your store runs the same way every time.
Preventive maintenance first
Most machine failures are predictable. Build a maintenance schedule and stick to it — it’s far cheaper than emergency repairs and lost revenue during downtime.
Keep the store clean — always
Customers judge cleanliness before anything else. A dirty store loses customers no matter how good your machines are. Make it non-negotiable.
Make refunds easy
A smooth refund process turns a frustrated customer into a loyal one. Remove the friction — a simple process protects your reputation and keeps people coming back.
Know your numbers
Track revenue per turn, utility costs, and labor against revenue. You can’t improve what you don’t measure — even a basic spreadsheet beats guessing.
Sample WDF Sheets & Basic SOP
Field-tested wash-dry-fold intake sheets and a starter SOP.
Get for $10 →Laundromat Cleaning Checklist
Daily and weekly cleaning system to keep your store sharp.
Get for $30 →Full WDF SOP Pack
The complete standard operating procedure kit for a professional WDF service.
Get for $349 →Get the full WDF SOP Pack
The most comprehensive operations resource Ken has built — everything to run WDF professionally.