POS- With Brian Henderson Part 2
This is the second part of my interview with Brian Henderson and his travels down the POS Road.
We cover more of the details of what makes a great Laundromat Specific Point Of Sale system and how to get the right one in your store.
When people hear the term POS a few things come to mind. In this Episode, we talk about Point Of Sale Systems and the struggles to find one that will work with the Laundromat Industry.
Brian Henderson has a lot of experience in this area and ventured down some roads that others don’t want to.
Here is some Background on Brian:
Brian Henderson is the Operations Manager of Liberty Laundry, a highly successful chain of laundromats in northeast Oklahoma. Since its founding in 2005 by Brian’s father John Henderson, Liberty Laundry has expanded to a team of 25 people, three locations, and continues to grow. In 2006 Liberty Laundry was announced a top five runner-up in American Coin-Op magazine’s “Coin-Op Beautiful Contest” as one of the nation’s most beautiful laundromats.
Additionally, Liberty Laundry was the first laundromat in the state of Oklahoma and one of the first in the nation to install credit card readers on every washer and dryer in its store.
Brian Henderson came on board full time as the company’s Operations Manager in 2010 after graduating from the University of Central Oklahoma with a degree in chemistry. Brian is a self-proclaimed “laundry nerd” and says that he absolutely loves “talking shop” with other laundry owners. He and his father John Henderson have written several articles for the CLA’s monthly trade magazinePlanet Laundry and are frequent contributors to the CLA’s online forums.
Brian is a repeat guest presenter at the international laundry conference called the Clean Show, having participated in a panel discussion titled Best Practices for Wash Dry Fold and Commercial Accounts at 2013’s Clean Show in New Orleans. Brian presented again at the 2015 Clean Show in Atlanta in a class titled Your Guide to Wash, Dry, Fold: Folding, Packaging and Presentation Techniques and spoke to a packed audience with standing-room-only in a presentation titled The High-Tech Laundromat: Streamlining Store Operations Through Technology.
Brian recently began a new business providing Point of Sale systems specifically tailored to the needs of fellow laundromat owners running a Wash-Dry-Fold operation and has already received a great response. If you would like to learn more about this system then check out his new website at washdryfoldpos.com or email him at brian@washdryfoldpos.com
Brian also lists some of the factors to look for in this Article in Planet Laundry.
POS Systems: A Guide for Laundry Owners “Key Factors to Consider When Choosing a Point-of-Sale System for Your Business.”
For more information on the history of Liberty Laundry check out the PodCast at:
FOREFOUNDERS Ep. 14: The Bright Spot in a Dingy Industry with Brian Henderson of Liberty Laundry
Comments and questions are always welcome.
Ken
