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New Lights and Camera Concerns

LED Canopy Lights

Yesterday I had some additional lights installed in front of one of the stores. There were already lights in front of the Laundromat but not in front of the next unit that I use for storage. I came in early the next morning to make sure they were on and looked OK but also to check how they impacted the cameras.

 

As you can see below, the new light caused a lot of interference with the camera lens. It limits the viewing area as well as the quality of the recording.

 

 

E-conolight LED Canopy
Interference from new LED Canopy light on camera lens.

 

The repair was a pretty easy fix. I used a piece of metal tape, the kind they use on duct work to make a small dark zone for the camera.

 

E-conolight Canopy LED

 

The image quality doesn’t seem that good as it is a screen shot from my phone but you can see the impact the light had on the camera.

 

Check out the details and the fix:

 

 

So whenever you make changes in your store look at how it impacts the other systems and customers.

 

Ken

 

What to Do About Vandalism?

On Thursday morning…

 

I was woken up by a call from my Security company that a motion sensor had been set off at one of my stores. This particular one was behind the dryer wall and was sitting on top of a front load change machine. This sensor had been put there only a couple of weeks before.

 

Every so often I will empty out the coins in the change hopper to clean around the hopper of any extra coins and dust. When I did this I noticed there were bolts laying on the bottom of the changer. I looked around the back in the dryer area, this door just had a normal, lockable door handle as it didn’t go anywhere exciting. I saw someone had gotten in there and managed to loosen a couple of bolts and bend a piece of angle iron out of the way. This is when the motion sensor was put there and I installed a deadbolt.

 

Back to Thursday, I looked at the cameras and didn’t see any issue so I contacted the Police and explained where the sensor was and that the door still seemed to be locked. When I arrived at the store I took a look around and didn’t see any issues so I started loading some washers and opening the store.

 

A customer came in shortly after and went about her business, including using the change machine. After a couple of hours, someone was having a problem with the soda machine. When I went to help I noticed some damage to the lock. Then I looked at the changer and saw some damage there as well.

 

More details and pictures of how the damage was done will be on our Members Site so we can have some private discussions about prevention methods.

 

 

The Police came and made a few notes and I put together all of the video and pictures they would need.

 

 

My next steps always cause some discussion in the Laundromat Industry. Many owners would tell me to fix it as quick as possible and not tell anyone. Personally, I have found that exposing these issues makes your customers more aware of what I have to deal with and in most cases upsets them that someone would do the damage.

 

 

Here is a link to the Facebook Page where I posted the information.
Washin Golden Springs Facebook  and the specific Video 

 

Community Feedback

 

Since that original post, I have received a number of comments and messages. One message asked if anything had been stolen as someone came into another store, tried to buy something with a credit card that was denied and then paid with $20 in quarters. I am working with that store to get the video to the Police to see if it is the same person, at the very least it appears they may have been using a stolen credit card as the guy didn’t really seem to match the female name on the card.

 

Another comment that he seemed to be a person on Calhoun County’s Most Wanted list. A video that is sponsored by one of my other stores.

 

So what’s the cost and impact of putting it on Facebook?

 

As of noon Saturday I have spent about $10 and have 1,200 video views.

 

Over the past few years, I have put videos and pictures of any damage on my Facebook pages. In most cases, I have a name to provide to the Police with 48 hours. Although many times the people that are breaking into the machines and stealing from the stores have been charged before, and rarely do you get the compensation owed to you, I feel it is part of my civic duty to find and charge these people so just maybe I can help prevent it from happening to someone else.

 

Who knows the next place he breaks into maybe someone’s house? Or what if someone walked in on him?

 

I’d love to hear your thoughts.

Ken

 

 

 

 

 

Some Site Upgrades

We are currently upgrading the site and combining some other sites into one.

Some of the new posts may be delayed while this process is being completed.

Please Stand By…..

Thanks
Ken

Ken Barrett at Eastman Worlds of Work 2017
Oxford AL

I’m still here.

    I was just checking some posts on this page and realized it’s been awhile since I actually did an update. 

    For those that follow the Facebook and YouTube pages you’ll know I’ve still been posting updates of repairs and other items but the PodCast and Blog posts have some gaps.

Click here to Read More

 

Hiring Employees- Direct or Through an Agency?

Hiring Employees- Direct or Through an Agency?     

            A few weeks back I contacted a Staffing Agency about getting some more attendants at the store.
     Here is the video I posted

 

     Now it’s time for some updates.Click here to Read More

EP 54 An Interview with Steven Ste. Marie

 

Today we talk with  Steven Ste. Marie an owner from Milwaukee about how he got into the Coin Laundry Industry and how he supported the local community with a mural on the side of his building.

 

Click here to Read More

Episode 53 – Clean Show 2017- Training Seminars

 Clean Show 2017- Training Seminars


 

Clean Show 2017 – Training Seminars

            Below are the seminars available at this years Clean Show  in Las Vegas June 5-8,2017

                 They are put on by various Industries involved in the Clean Show but I don’t think they check your membership card at the door so why not branch out a bit and see what the other industries are doing.Click here to Read More

Episode 52 – The Golden Washboard Awards with Todd Fener

The Golden Washboard Awards with Todd Fener

 

         

 

There are many Trade Shows and Open Houses around the US and other areas for Laundromat Owners but some take a different approach. Today we talk with Todd Fener of Laundry Owners Warehouse and learn about the history and the recipients of the Golden Washboard Awards.

Click here to Read More

Attendants- A Posting Option- Facebook

Attendants- A Posting Option- Facebook     

     I have a only a few Likes on my store Facebook pages but as I have found out I really don’t need thousands as it’s my customers and their friends that I am looking for.

Let’s take my current hiring plan.

  I have decided to use a Staffing Agency for a few reasons I’ll cover in another post. This post is about how to get more applicants.Click here to Read More

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