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Sink Support

Sink Support

       I was having a problem with the sink being pulled away from the wall so it was time to add some additional support.

  If you have any questions or would like to see other topics covered please let me know.

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Ken

Standard Change Maker Alarm Code 34

Standard Change Maker Alarm Code 34

Standard Change Maker Alarm Code 34

      When I arrived at the store I had a red light on both sides of the change machine. Sometimes this is a good thing but usually it’s because there is an error.

    I found that one side of the changer had an error and the other side was empty. You will find out soon enough in your Laundromat that you never seem to have a bill jam or an error on an empty changer. It only seems to happen on the third or fourth bill that gets put in so it’s sits there with a full hopper and a red light.

   This error turned out to be something I hadn’t seen before.

If you have any comments please post them below.

 

Ken

Dexter Dryer Not Turning

Dexter Dryer Not Turning

        On some of the older models a contact for the motor starter on the circuit board fails and the drum will not turn. The repair is easy enough if you have soldered or you could probably get a local computer repair shop to solder it for you.
It seems that the bad solder connection may have been a factor in the motor capacitor failure in This Video.

         As always the first step is to turn off the power to prevent injuries and shorting out something else on the board and causing more problems. All of the wires are color coded and they are marked on the board but it’s always a good habit to check before you disconnect anything or take a couple of pictures for reference.

   If you have any questions or would like to see other topics covered please let me know.

Looking for more information about Laundromat Ownership?
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If you have any comments please post them below.

Ken

How to change a motor on a Dexter Dryer

How to change a motor on a Dexter Dryer

        The problem with this dryer is that the drum was not turning. In this post (Click Here) I explain a common issue with this model where there is a bad connection on the bottom of the control board.
Soldering the connection made no difference so I swapped the control board with another dryer and had the same situation.

     I checked behind the dryer and heard the motor “humming “. At that point it seemed like a simple fix to remove the motor and have it checked and repaired. Unfortunately the pulley did not want to come off the shaft so the motor and fan assembly had to be removed.
      To get the fan out the belt pulleys need to be removed. The tools you will need are:
1/2″ Electric Impact
– 1 1/2″ Socket

     The impact is needed to remove the nut on the upper pulley. The torque setting for this model is 150 ftlbs. It is possible to put a bar through one of the holes in the pulley and use a large wrench to remove the nut but honestly it would be a pain and has a way better chance of causing me to bang my knuckles then I like.
Once the fan assembly was removed I took it all over to a local motor shop to get checked out.

                The cause of the problem was the capacitor on the motor. These are not normally a problem but may have failed due to the issues with the contact on the circuit board.
With the motor repaired and checked out it was just a matter of reassembling the parts, checking the operation and putting the covers back on.

If you have any comments please post hem below.

Ken

Wascomat TD45x45 Dryer Motor Replacement

Wascomat TD45x45 Dryer Motor Replacement           

         Today’s repair involves a Wascomat TD45x45 Dryer motor. Over the past few months there was a slight noise heard at the front of the dryer.
One thing I need to explain first. This noise would not be considered a concern or even noticeable by most customers or attendants. You will find that unless there is a noise that is very loud or something is causing a problem with the operation of one of the pieces of equipment you will not find out about it. Take the time to listen to the normal operation of your equipment and train your attendants to be aware of unusual noises.
One of the most common causes of noise in a dryer is a screw that drops through the holes of the drum and rubs against the housing. Concrete screws and others can wear through the housing and cause damage that is difficult to repair without pulling out the drum.

         I had been hearing this noise for awhile as the dryer is located right beside the door to the restroom. The noise was barely noticeable from the front of the dryer in the store. From the back it sounded like a piece of the belt had broken away and was “flapping” against the housing.

         A few months back I had a service tech looking at a few issues and asked him to check out this dryer. He had found a small screw through the holes in the back of the drum that was barely noticeable and marked that down to the cause.
Fast forward a few months and I was working on another dryer and seeing as I was already dirty and had the time I looked into this problem. That’s when I found the motor was extremely hot and the bearings worn out.
Had I determined the problem at the time I first heard the noise I could have replaced the motor under warranty but by the time I took it out I was past the date.

        This video works through the steps to get the motor replaced, including a trip to a repair shop to remove the belt drive pulley from the original motor shaft. It appears there was some material, possibly LocTite on the shaft that did not want to let go.
I’m not sure why the video is in Black and White. I used a different program to put the parts of the video together and that’s what I got.

Looking for more information about Laundromat Ownership?
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If you have any comments please post them below.

Ken

Can You Be Found Online?

Can You Be Found Online?

      Many businesses are looking to improve their online presence and are using social media, paid advertising, blogs and many other methods but they have overlooked some of the basics, Showing up on the search results.

       Google, Bing and Yahoo are constantly updating their systems to provide relevant information based on user searches and even if you have been on the first page previously you may not be there now.

       In this video I go through some live searches to find my own and other businesses in the area using customer search terms.

         In conclusion I recommend that you search for your own products or services and see how you rank. Use your customers search terms. Also use other computers and your smart phone to see how you rank.

         Being found on a search is still one on the best methods to be in front of potential customers looking for your product or service.

If you have any comments please post them below.

Ken

Laundromat Gas Supply and Gas Company Deposits

Laundromat Gas Supply and Gas Company Deposits

     Most Laundromats use Natural Gas for dryers and water heaters. There are some that use propane and a few that use power but natural gas is the most popular.
      Gas companies tend to like working with Laundromats due to the high volume of usage and the consistent year round demand.

      The gas company is going to require a substantial deposit. For a smaller store that may be a couple of thousand dollars and go up from there.

      Most utilities including gas, power and possibly water/sewer will accept a bond in lieu of a cash deposit. Although they will usually pay interest on your deposit I prefer to choose my own investments.

      The bonds can be issued through many insurance companies and possibly even a Bail Bond type company. I went with the same company that I have my personal insurance and company car with.

      The purpose of the bond is an insurance against you not paying your bill. If you go out of business and try and stiff the utility company they will just cash in your bond.

      You will probably have to personally guarantee the bond.  The insurance company will do credit checks and possibly have other requirements when issuing the bonds. I was OK on my first couple and then I hit a certain maximum limit so I had to provide more detailed information.

      Another advantage of the bond is it becomes an expense against the income. (confirm with your CPA). The cost is very low compared to the deposit. I typically pay less than $100 a year per bond.

      Many gas companies will have a sales rep for your area. Get to know them when you setup your first store. When I converted my 3rd store from propane to natural gas they did not require a bond as I had already shown a good payment history on my other two stores. The fact that they were different LLC’s was not even a concern.

      When you are starting out in the Laundromat business there are a number of small items you can learn that can save you thousands of dollars in investment or expense. 

Looking for more information about Laundromat Ownership?
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If you have comments please post them below.

 

Ken

How to handle refunds in an unattended Laundry.

How to handle refunds in an unattended Laundry.

How to handle refunds in an unattended Laundry.


Attended Laundromats don’t have a problem offering refunds or redoing a load but in an unattended Laundromat a system needs to be set up for customer concerns.

     In all of my stores I have a mail slot that drops into a secure area. I leave refund slips in a basket by the mail slot that the customer can fill out their Name, Address, Phone, Concern and amount requested. If there are no slips they can use any piece of paper. I have even gotten them written on parts of laundry soap boxes.

     I keep the refund boxes sure as they have the contact information of the customer on them that I don’t want to leave out as well as I want to make sure I get the slips and I send the refunds.

      When I pick up the refunds I scan the slips in and save them to a DropBox account where my accountant has someone record the information on a tracking sheet, fill out the checks and address the envelopes. All I need to do is to stop by and sign the checks and put them in the mail. It saves me a bunch of time and the refunds are getting sent out quicker.

Here is the link for the scanner I use.

If you have any comments please post them below.

Ken