Speed Queen Washer Not Rinsing And / Or Stuck at __ minutes.
I was recently out of town and got a call that one of my Speed Queen washers was having problems.
I’m continually working with my attendants to provide as many details as they can about any problems as it is all used to determine the root cause of the issue. Many times it is difficult for them if the store is busy so sometimes you have to piece together a couple of comments.
In this case, one of my attendants had a problem and put some Caution Tape on the washer. Unfortunately, the details were not written in the log book. The next attendant came in the following day, saw the tape and tried a cycle.
Another cycle was tried later in the day after they had cycled the power.
Through the course of a couple of phone calls and some discussion when I got back I got a better picture of the problem.
Comments: “It stopped at 12 minutes and stayed there”, It stopped at 19 minutes and stayed there”, “The clothes were soaked when we pulled them out”.
Once I was able to look at it I found that the washer filled the wash cycle fine on a Hot cycle but not on a cold cycle. The next item I found was that the detergent flush was working OK but the rinse cycle was not filling up.
Listening to the water line I could tell there was some cold water flow through the fill valve but not much.
I switched the wires between the flush and fill valve to determine if it was a wire or connector problem but nothing changed.
Once the cold water valve was changed everything worked fine.
The repair is not that difficult.
Power off the machine, Take a picture of the wire connections, unbolt the valve, switch the wires one at a time to the new valve, switch the hoses one at a time to the new valve and bolt it back in.
Total time is about 30 minutes to change the valve.
If you have any comments please post them below.
Ken
